Metrics - Patient Response Button Fix

A Patient Response Button (aka "The Clicker") for our Zeiss FDT went out again at our office and I decided to see what the problem was.   When I took it apart, I found that it was a very simple fix.  In this post, I will show a quick fix to get your Patient Response Button back up and running.  A quick fix if you’re waiting for the replacement from Zeiss ($35 plus shipping).  Disclaimer:  Although this is a VERY simple electronic fix, please do so at your own risk.  I will not be held responsible for any damage caused by using this fix.


The Problem: the most common failure of the button is caused from normal wear and tear and occurs when the rubber end-piece separates and causes the jumper to separate from the jumper cable (displayed below).
20150709_154125.jpg
What you need
  • Heatshrink (works wonders on temporary frame repairs also) - a half inch piece of the second from the biggest size should be perfect
  • Lighter or other heatsource
  • A Phillips Screwdriver
What to do

  1. Unscrew the Patient Response Button (this will create a hole behind your device).  The screw is found at the midpoint of the button.20150709_154441.jpg
  2. The most common failure is the disconnection of the jumper cable to the circuit board (seen below) 20150709_154452.jpg
  3. Ensure that you do not lose the four compenents (1 screw, 2 housing pieces, 1 spring).
  4. Super glue the rubber cable back togethermaa4e0
  5. Cover the glued pieces with heatshrink and heat to securely wrap the rubber pieces back together.MQ9F82
  6. Slip the cord back into the bottom slot and use the housing and reconnect the cable to the jumper.
  7. Align the spring with the button mechanism, reassemble, and screw to secure. Ensure you holding the housing together when you screw it in.  And that's it! 4zNgBMzm1Qi4

This only took about 5 minutes to do.  I've done it twice and both remotes were tested and working properly.  Let me know if this helps!

Comments

Post a Comment

Popular posts from this blog

4 Steps to Creating your Procedure Manual in Google Docs

Image
Looking to create your own Procedure Manual?

In my last article, A "Clickable" Procedure Manual,  I showed you how a clickable manual could be used in your office.  This guide will show you how you can make a procedure manual from scratch using Google Documents.
It is a fairly simple (but lengthy) process and you will need to be familiar with my previous Guide on Making a Guide on Google Docs before proceeding.
Click to Download or Print your FREE Guide: 4 Steps to Creating Your Procedure Manual in Google Docs
Read more

MBA Key Metrics Spreadsheet Project

Image
For those of you who are new to practice metrics, the Management & Business Academy’s (MBA) Key Metrics: Assessing Optometric Practice Performance guide is your primary resource to help obtain performance indicators of your practice.   You can register and download the latest 2015 guide HERE. Link updated 2016.02.17. DISCLAIMER: I am not affiliated with the Management & Business Academy.

If you have a physical copy of the guide, there is a worksheet that is included in the centerfold.  This worksheet is pretty straight-forward to follow, but requires some experience running reports in your practice management software (Officemate, Revolution, CrystalPM, Maximeyes, etc…), financial software (Quickbooks), payroll/time-clock records (Paychex, Intuit Payroll, ADP, HRforHealth, Time-in-a-box), etc.

If you are comfortable obtaining information from the necessary reports, what I have done is taken the guesswork out of the calculations and I have created an easy to fill spreadsheet th…
Read more

A "Clickable" Procedure Manual

Image
***Update April 18,2016*** Learn how to make your own! A new post on 4 Steps to Creating your Procedure Manual in Google Docs

I recently read an article by Neil B. Gailmard, OD on Your Office Procedure Manual (2010) which has a lot of good tips on:
Why you should have a procedure manual How to Start a Manual What to Exclude What you might Include
However, I did not agree with the line in his last paragraph where he states that, “every office is so different that I strongly recommend that you write your own from scratch.”  It’s true, every office has
their own unique workflow- but every office shares the ability to categorize duties by either patient workflow and/or department.
Think about all the duties in your practice.  They can either involve interaction with a patient or a specialized duty performed by a department in your practice.  Although these duties may coincide in both patient workflow and department, categorizing them in this manner will force you to see your staffs' daily rou…
Read more

How to Properly Implement Officemate's Lens Loader

Image
The VSP Interface in Officemate has come a long way from when I implemented it three years ago. You can find the latest VSP Interface checklist on page 483 of Officemate Administration v12.0.3 Guide. The newest implementation method provided by Officemate is a module called the VSP Setup Assistant and it walks you through each step to get VSP Interface up and running.
If you look at the checklist, lens setup is 70% of the VSP Setup Assistant, so using Lens Loader properly is essential to proper VSP Interface implementation. The VSP Setup Assistant is a stripped-down, guided version of properly setup your lenses in Officemate. I want to show you how to properly use the actual Lens Loader feature.
Read more