On a podcast of the Power Hour, Dr. Gary Gerber discusses the
4patientcare, DemandForce, SolutionReach and Websystems - ALL on the same episode! This podcast has a lot of good information for those shopping for a patient communication tool.
I have hands-on experience with
Websystems3,
DemandForce, and
SolutionReach (no affiliate links here) in an optometric practice workflow and they are all powerful platforms that provide an opportunity for streamlining how you communicate with your patients via phone, email, and text messaging. Although I have not personally used
4PatientCare, I did do a demo and I know many ODs who use it effectively.
What does a Patient Communication Tool do? A patient communication tool syncs with your practice management software and can notify your patients that their glasses and contact lenses are ready, remind your patients about their upcoming appointments, provide reviews to see how your practice is doing, manage appointment requests, and more!
How to decide? I wou…